How it works


Local collection: If you'd like to collect your order from our pop-up stalls at Radwinter and Hempstead, please let us know in the 'delivery instructions' box. We're currently in Radwinter on Tuesday afternoons from 1 to 4, and in Hempstead on Wednesdays from 2 till 4 pm.

New location: Clavering Village Hall car park, Thursday 17 September, 10 am till 12. Please place any orders for collection by Wednesday lunchtime.

We deliver our cleaning refills and other plastic-free items to Saffron Walden and surrounding villages twice a week. Orders should be placed by midnight on Sunday for delivery on Tues/Wed the following week and by midnight on Wednesday for deliver Thurs/Fri. There’s a minimum order of £10 (excluding deposit).

If this is your first order and you're buying liquids, you’ll need to add the bottle deposit  to your basket, to cover the bottles you’ll use. (This one-off charge is refundable if at any point you decide you no longer want to shop with us and return your bottles.)

If you’re a regular, just choose your items and checkout as usual.

We’ll contact you when your order is packed up to let you know when to expect your delivery. If you have empty bottles to return, please make sure they are clean, and if you’re going to be out, that they’re in an obvious spot. We’re happy to leave your order if you won’t be in - just let us know if you want them left somewhere in particular and leave a box for us to put them in if you like.

That’s it! Easy, huh?

We may make changes to this system if a better way of working or a particular need presents itself – your feedback will be very useful as we develop our delivery system, so if you have any thoughts on what works well (or doesn’t) or have ideas for collection points/group drop-offs, do get in touch: hello@tub-refillables.co.uk

As with all cleaning products, please take care to keep ours away from small children and pets.